The type of API support you need depends on the level of expertise your company has in this domain. If you're not involved in the technical back-end aspect of your solutions, we'll connect FlowDezk to your system for you, covering the entire process in a full custom integration. If you have some in-house development expertise however, you will probably prefer our Core API, from which you'll be able to pull data to your systems once it's been enabled by us. Here's more about how these two scenarios would work:
We offer a core API that has a comprehensive set of the data that you'll need to interact with third party systems.
This is a RESTful (JSON) based API which conforms all modern standards, meaning that your developers/ systems integrators should be easily able to implement this feed into your systems.
This API is also ultra-scalable and secure, being housed in state-of-the-art ISO27001 data centres and utilising all modern security standards such as:
Full segregation from the main application stack using secure VPCs, AWS security grouping.
Fully secure access using standard authentication methods.
Scalability via comprehensive monitoring, use of AWS scaling options.
By using standard RESTful technologies, we believe that our code API will be a "one size fits all" solution, and even if you can't interface directly with an intended third party system, this should be possible using staging tools such as Zapier or Integromat (our consultants are available to help with any integration assistance).
Whilst we believe our core API will be enough for most companies, you may need an API to interface with more rigid systems in your toolset and may need a more customized approach to data interchange.
If this is the case, we can help; we've built FlowDezk from the ground up using cuting-edge technologies and protocols and have the flexibility to match your needs.
Talk to us about how we can help you to build a custom integration with your third party systems - our systems integration and DevOps teams have years of experience building secure, scalable interfaces ad can build something that will surely fit your budget whilst servicing your needs.